Adding insult to injury! @amazonhelp -

My Reply:
"Reason unknown"???

This is a pack of LIES. Your contact center called me and informed me that the seller had no stock and had not updated the same on your website and hence the cancellation.

This was an AUTO SELECT order placed. WHY didn’t you get another seller to send it? WHY didn’t you call me BEFORE cancelling my order?

AND now to LIE to me?!!!

This is the most RIDICULOUS “explanation” I can get! Besides, I don’t buy explanations. I buy products!

Good bye. Don’t open your mouth Srikanth for more lies will drop out! JUST REFUND THE PAYMENT AS SHE SAID SHE WILL DO IN 24 HOURS OF THE CALL.

Srikanth's eMail to me:


Amazon
Your Account Amazon.in
Message From Customer Service
Hello Srinivasan,

This Email is regarding your tweet about the order# 403-9003293-8632352.

I understand your order was cancelled. I'm sorry to know about it.

However, at this point in time we are unable to identify the reason for cancellation.

I'll be sure to forward this experience to the concerned team internally so they can work on it to reduce such errors.

Upon checking the details, I see we've added a Rs.100 Gift card to your amazon account as a goodwill gesture.

I hope this helps. We look forward to see you soon.

Warmest regards,
Srikanth